DIALAFRICA

Connecting UK to Africa

Welcome to DialAfrica

DialAfrica is the easiest and most affordable way to stay connected with your loved ones across the African continent. Our app offers crystal-clear voice calls at unbeatable rates directly from your mobile device.

Why Choose DialAfrica?

  • ✅ High-quality international voice calls
  • ✅ Low, transparent rates per minute
  • ✅ Instant and secure wallet top-ups
  • ✅ Simple, user-friendly interface
  • ✅ Available 24/7

How It Works

  1. Download the DialAfrica app and register with your phone number.
  2. Top up your wallet securely using your credit/debit card or Google Pay.
  3. Dial any supported African number and start talking!

Call Rates

Our rates are transparent and per minute. Prices are shown in GBP (£).

Country Code Rate Per Minute

Terms of Use

Welcome to DialAfrica. By using our mobile application and services, you agree to these Terms of Use. Please read them carefully.

1. Description of Service

DialAfrica provides international voice calling services via a Voice over IP (VoIP) network. Users must register an account, maintain a positive wallet balance, and use the app to initiate calls to supported destinations.

2. User Conduct

You agree not to use DialAfrica for any illegal purposes, including but not limited to telemarketing, spam, fraud, or harassing communications. We reserve the right to suspend or terminate accounts that violate these terms.

3. Payments and Rates

All wallet top-ups are processed securely via Stripe. Rates for calls are displayed in the app and on this website. Rates are subject to change without prior notice based on network operator fees. Calls are charged per minute, rounded up to the nearest minute.

4. Privacy Policy

We value your privacy. We collect your phone number, name, and payment information solely to provide the service. Your data is encrypted and never sold to third parties.

Refund Policy

We aim to provide a flawless service. However, we understand that issues can arise. Please read our refund policy carefully:

1. Wallet Top-Ups

All wallet top-ups are final. Because our service is digital and funds are immediately available for usage, we do not offer refunds for change of mind or accidental top-ups once the balance has been used.

2. Technical Errors

If you experience a technical error where your wallet was debited but the call did not connect or was immediately dropped due to our system fault, you are eligible for a refund. Please contact our support team within 14 days of the incident with your account details and the call timestamp.

3. Unused Balance

If you wish to close your account and have an unused balance, please contact support. Under certain circumstances, we may refund unused balances greater than £5.00 (minus any processing fees) at our discretion.

4. How to Request a Refund

To request a refund, please email us at dialafrica7@gmail.com. We aim to respond to all refund requests within 3-5 business days.